Reference

How 223bd Handles Your Personal Information

This Privacy Policy explains what data we collect when you access our platform, how we use it, and the choices you have over your information. Access to our services depends on your local law and eligible regions.

Account Data ProtectionPayment PrivacyYour Right to AccessData Retention Policy
223bd How 223bd Handles Your Personal Information
HOW WE PROTECT DATA

Security, Retention and Your Controls

Account Security

Your account is protected with password hashing and OTP verification on login. We flag unusual access patterns and may temporarily restrict account activity if something looks off.

Cookie Controls

We use session cookies for login state and analytics cookies to understand how the platform is used. You can block non-essential cookies through your browser settings at any time.

Data Retention

We keep account and transaction records for as long as required by applicable regulations. When an account is closed, personal data is retained only for the period required by law, then deleted.

Requesting Changes

You can request access to the data we hold, ask us to correct inaccurate details, or request deletion where permitted. Contact our support team with your account email to start the process.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data access, correction, or deletion requests to our support email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.
Live Chat Use the live chat option in your account dashboard to raise a privacy concern directly. Our team can log your request and escalate it to the right contact.
Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

These answers cover the data questions we hear most often. If your question is not here, reach out through live chat or email and we will respond directly.

We collect your name, email, date of birth, and contact number at registration. This is used to verify your eligibility and manage your account in supported regions.

No. We record transaction references and wallet identifiers to match deposits and withdrawals, but we never store your mobile banking PIN or full account credentials.

Email our support team from your registered address with a data access request. We will verify your identity and provide the relevant information within a reasonable period.

Yes, where permitted by applicable law. Some data must be retained for regulatory reasons even after account closure. Contact support to start a deletion request and we will explain what applies.

Session cookies keep you logged in; analytics cookies help us understand platform usage. You can block non-essential cookies in your browser settings without affecting core account functions.

We share limited data with payment processors like bKash, Nagad, and Rocket only as needed to complete transactions. We do not sell personal data to advertisers or unrelated third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.